Delivery Information

We aim to make delivery as simple and reliable as possible. Below you’ll find everything you need to know about how and when your order will arrive.

Delivery Areas

We currently deliver within Ireland only.

Orders are carefully packaged to ensure your tiles and materials arrive safely and in perfect condition.

Delivery Times

Delivery times shown on the website are estimates and may vary depending on product availability and order size.

While we always aim to deliver within the expected timeframe, delays may occasionally occur due to:

• Courier scheduling

• Supplier lead times

• Weather or transport disruptions

• Other circumstances outside our control

If there are any significant delays with your order, we will contact you to keep you informed.

Pallet Deliveries

Larger or heavier orders may be delivered using a pallet delivery service.

This is common for tile orders due to their weight and packaging requirements.

For pallet deliveries:

• Delivery is typically made to the kerbside of the property

• Someone may need to be available to receive the order

• Access for a pallet truck may be required

If there are any access restrictions, please let us know when placing your order.

Do I Qualify for Free Delivery?

We offer free delivery for local orders within our nearby service area.

Free delivery may apply if:

• Your delivery address is within our local delivery zone

• The order meets our minimum order requirements

If you’re unsure whether your address qualifies, please feel free to contact us before placing your order and we’ll be happy to confirm.

Delivery Costs

Delivery costs are calculated at checkout depending on:

• Your location

• The size and weight of your order

Any delivery charges will be clearly shown before you complete your purchase.

Please note: In the rare event that delivery charges are calculated incorrectly on your order, we reserve the right to adjust the order total to reflect the correct delivery costs. You will be notified of any changes before your order is dispatched.

Questions About Delivery

If you have any questions about delivery times, locations, or access requirements, please feel free to get in touch with our team and we’ll be happy to help.